CANCELLATION/REFUND POLICY

Ashacademy

Last updated: 2026


1. Overview

This Cancellation and Refund Policy applies to all services offered through ashacademyindia.com (the “Platform”), operated by Zeltivon EduArt Private Limited under the brand name Ashacademy.

By enrolling in any course, guidance program, or paid service offered by Ashacademy, you agree to the terms outlined in this policy.


2. No Refund Policy

Ashacademy follows a strict no-refund policy.

Once a payment has been successfully made and received for any course, guidance program, study material, or service, the amount shall not be refunded under any circumstances.

This applies to, but is not limited to:

  • Online courses

  • Academic guidance sessions

  • Mentorship programs

  • Study material (digital or physical)

  • Any other paid educational service


3. No Cancellation After Payment

Requests for cancellation after payment confirmation will not be entertained, regardless of:

  • Course commencement

  • Level of participation

  • Change of personal circumstances

  • Academic performance or expectations


4. Course Access and Delivery

Upon successful payment, access to course content, guidance, or study material may be granted immediately or within a specified time frame.
Once access is provided, the service shall be deemed as delivered.


5. Exceptional Circumstances

In rare cases of technical errors resulting in duplicate payment or incorrect transaction amounts, Ashacademy may review the matter on a case-by-case basis.
Such reviews, if any, are entirely at the discretion of Ashacademy and do not constitute an obligation to issue a refund.


6. Pricing and Changes

Ashacademy reserves the right to:

  • Modify course fees

  • Introduce or withdraw offers

  • Update service structures

Such changes shall not affect payments already made.


7. Contact Information

For queries related to payments, cancellations, or this policy, you may contact us at:

Email: info@ashacademyindia.com
Phone: +91 92052 21413


8. Acceptance of Policy

By making a payment on the Platform, you acknowledge that:

  • You have read and understood this Cancellation and Refund Policy

  • You agree to its terms without reservation